Testimonials

At First Class, we are proud of the relationships we build every day and make it our priority to deliver the very best service and experience our customers deserve.

But don't just take it from us - let our customers do the talking!


"First Class Mortgage employees’ knowledgeable individuals that are excited to get you the lowest rate possible. They were more than willing to answer any questions, via phone and email, that I had during the process. I was also assured that even though the closing date was pushed back, by uncontrolled circumstances, that I would still get the loan rate that was discussed. "

– Mary Beth H.


"I was referred to Casey Van Winkle by my financial planner. He really focused on my needs and was extremely articulate when reviewing and discussing my refinance. Casey saved me a great deal of money, not only in the short but also in the long term. He is a very reasonable and trustworthy guy. Relationships are important to him and it really showed in working with me. I would highly recommend him. "

– Joanie C.


"Our experience with First Class Mortgage (FCM) was absolutely wonderful. After a year of house searching, my boyfriend and I fell in love with a house, and as first time home buyers, we had no idea what the steps were for purchasing a house. On a Wednesday we established a Realtor, she recommended FCM, and by Friday we were pre-approved for a 30-year fixed rate loan. The housing market in our area moves fast, so we needed to move fast. We made on offer that Saturday and Sunday morning it was accepted. It seemed like our Realtor and Lender never stopped working, nights or weekends. I could ask questions any time and I was constantly updated throughout the entire process. As mentioned, our Realtor recommended FCM as she has worked with them several times and she said they have always delivered. It turned out the seller's agent had previously worked with our lender before as well, and our Realtor said that offered peace of mind to the sellers, as well as an advantage of knowing what was a good offer to put in on the house. What we experienced with our lender was more than I could ask for. After speaking with several lenders through Lending Tree, Brady Day from FCM stood out in his professionalism, his honesty, his willingness to walk me through the process of our loan and what to expect, and he and his team carried us through the closing process. I could have saved myself the nightmare of phone calls and winded conversations I received from competing lenders if I only spoke with FCM, but I had to learn what was out there to be sure we were making the right business decision. I truly believe we did. The leg work for the loan with FCM was done in the beginning while getting preapproved, which made the last few weeks of closing seem like a breeze. At the closing table, it was smooth sailing and took under an hour. That night, we were sleeping in our new house. I would like to share something I learned from this process. It is important to not be persuaded by a lender who over promises and under delivers, as doing so could cost you time, money, emotional heartbreak, and the house you are trying to buy. No one wants what seems like a good deal or interest rate that ends up falling apart at the closing table. We had several lenders competing for our business who promised all kinds of things, but after doing our research and comparing loan terms, we truly believe Brady Day at FCM gave us the best loan and interest rate for our situation. In closing, I would certainly use FCM again, and we highly recommend them. PROS: - Local lender - Friendly team - Educated and professional lender - Conveniently completed loan process via email, phone and text - Team worked around the clock to close on time and without hiccups - Offered reassurance of best interest rate for our situation - Estimated accurate closing costs - Closed on time - Delivered as promised CONS: - None. "

– B. S.


"As a first time homebuyer, Casey made us feel confident and comfortable every step of the way. He continually went above and beyond making us feel that we were the most important customer and that we were a priority, despite how busy they were. Casey makes an effort to get to know you and build a connection. Casey and Bobbi were both great communicators and were quick to answer any questions along the way. I am very pleased with how smoothly everything went and would not think of getting another mortgage through anyone else in the metro area. "

– Samantha H.


"It was a pleasure working with Brady Day and the team at First Class Mortgage. They are 100% professional, they never delay in responding to you and they take time to follow up on all aspects of the mortgage financing process. Most importantly to me, Brady was patient in answering my many questions. If I hear that someone is purchasing or refinancing, I always recommend First Class Mortgage in Maple Grove, Minnesota! "

– Joanne C.


"The Crew at the Maple Grove office were Awesome! Great Experience, Great Rates....Even BETTTER People!!! I Give First Class Mortgage-Maple Grove the ROB SMITH Seal of Approval!! "

– Rob S.


"Me and my wife decided to buy a house about 2 months ago and there was a really big rush to it. Also we are first time home buyers so didn't know much, especially when it comes to mortgage. I started interviewing a lot of mortgage brokers and I was referred to Casey by my coworker. While I started talking to him, I was also interested in a credit union for cheaper rates. Casey replied to my email immediately and also gave me a call that evening. The thing that made me choose Casey over credit union was he was always available to reply to my emails, phone calls and answer my million questions. He was also very direct and was ready to say "not now, that happens later. Have patience". We did most of our transactions over emails and phone calls, which I was a little worried about. I'm an old school guy and prefer in person meeting. But guess what? The way I worked with Casey was very effective, time saving and a lot faster. He got us a really good rate, was very friendly throughout and also came up with suggestions on funds transfer for down payment, which made things A LOT easier. Bobbi was our loan processor and just like Casey, she had her game ON! She always sent me emails or called me, either to ask questions or documents or just to give an update on what's going on. I got an update almost every day. Both of them together made a really strong team and I was able to submit all the documents and get my loan approved in LESS THAN A MONTH from offer acceptance. Super-fast! We closed on our house exactly in a month, yesterday! :) I HIGHLY recommend having Casey and team on your side for your mortgage. You'll be in good hands and will be well taken care of:) Thanks a lot Casey and Bobbi! "

– Ketan K.


"FCM was amazing to work with. I was a first time home buyer and let me be the first to say, this team is simply the BEST! Brady and Jolene were able to break down all the numbers, and I mean all of the numbers (all the way to how much the ducks and geese were to get from me) to assure me that I knew exactly where every cent was going. I would highly recommend this group to any buyers, first time or not! Thank you to all of you for making my home buying experience possible and enjoyable! "

– Adam B.


Client Testimonials

Client Testimonials

We make it our first priority to deliver the very best service and experience for our customers.

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Why First Class Mortgage

Why First Class Mortgage

We provide first-class service, first-class knowledge, and a first-class experience.

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Locations

Locations

Looking for a First Class Mortgage office near you? We have 3 locations to serve you.

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