At First Class, we are proud of the relationships we build every day and make it our priority to deliver the very best service and experience our customers deserve.
But don't just take it from us - let our customers do the talking!
"We worked with Matthew Whipps and I can't say enough good things about our experience. We got a great rate, and the service is unmatched. We were always kept in the loop, and our questions were answered thoroughly and promptly. I highly recommend First Class Mortgage. "
– Becca J.
"I'll level with you right off the get-go. Work with this team. PERIOD. You don't get the number of five-star reviews First Class has gathered without absolutely crushing the customer service side of the mortgage game. While my review is but a single drop in a very large bucket of positive reflections, I want to give a special shout out to Dan, Kevin, and Susan who helped us sail through the process smoothly. We were first time home buyers and walked out feeling like rock stars. Do yourself a favor and work with First Class. "
– Taylor G.
"My husband & I recently worked with Jerry Peters! We are extremely impressed with Jerry, his knowledge, experience & the service he provided us was top notch! He was always available to answer any of our questions, provided different avenues, with full explanation, for us to make a fully informed decision & was with us every step of the way. He made the refinance process a great experience! We will definitely refer Jerry & First Class Mortgage to our friends and family!!! "
– Penny H.
"My wife and I decided to buy a house right around the same time we decided to get married. Planning a wedding and looking for a house in this market was no joke!!! We were referred to Casey by a friend who used them when purchasing his house. He had nothing but great things to say about the staff and the service he received. Casey, Brenda, and Kevin made buying a house seem like a cake walk, at least with securing the mortgage side of things! Casey walked us through step by step and was there to help us with any questions. Brenda and Kevin also reached out to help assist and see if we needed anything at all. I was very impressed with their customer service. This is my first home, and I was really stressed out with not knowing anything about mortgages. After leaving my first meeting, I felt a lot better and knew I was in good hands. Thank you again for helping us buy our first home as newlyweds!!! "
– Jon G.
"First Class Mortgage is great! Very professional; got things done quickly. "
– Pete B.
"We were referred to Casey in January 2016, when we wrote up our first purchase agreement. Like many first-time buyers, we were surprised to find that the first house we put an offer on was not meant to be. We jumped from house to house, pursued buying land and building, and then finally found our forever home in April 2017. Over those 16 months, Casey stayed in touch, made us feel like a priority, and always was ready to help when our new ideas hit the table. When we came to the office to sign for our home, the file Casey had was nearly 6 inches thick. We had many ups and downs on our journey to find our house, but the experience with First Class was always part of the "ups".
Kevin Criter worked as the loan officer for our mortgage and provided the same level of customer service as Casey. He was easy to reach out to and answered all our questions. The day before closing Kevin stayed at the office past 7 PM to receive our final escrow agreement and made sure we were able to close on time the next day. I would recommend Kevin and Casey to any of my friends and family! "
– Annie F.
"My wife and I recently bought a new house and were extremely pleased with our experience at First Class Mortgage. Jerry was always quick to respond to any questions we had and was also very efficient throughout the whole process. He made it as pain-free as possible, and that's what you need when you're filling out so many forms, collecting all of your information, etc. We would highly recommend Jerry at First Class Mortgage to anyone who is looking for a new home! "
– Paul D.
"Bought my first home with Casey and his team and I can't recommend them enough. They made the entire process very easy and were so helpful in answering all of my questions along the way. "
– Brian P.